The Ritello® Cleaning System is sold through Independent Authorised Ritello® Distributors appointed by the Librex Company. If you are interested in purchasing a Ritello®, please fill out the Request a Demonstration Form and one of our Authorised Ritello® Distributors in your area will contact you for more information.
Please use the Contact us Page, to get in touch via email or phone, or use our social media if preferred. Our office hours are 9am - 5pm, one of the team will get in contact with you as soon as possible.
Within the first 12 months, all customers of Ritello can receive a free service, and the guarantee is extended to 5 years, for all Ritello owners of Australia.
You may fill the water up to the indicated maximum fill mark.
It is recommended that you get your HEPA Neutralizer inspected at a Ritello® Service Center after 18 months of use. However, the HEPA should be replaced after three years of usage to ensure optimum performance by your Ritello®.
Your Ritello® is as precious to us as it is to you. Help preserve it by using the Ritello® brand supplies only.
Please contact our Customer Service Department at email@example.com to receive a downloadable copy.
The Ritello® is suitable for liquid pickup. Kindly, refer to the Ritello® Instructional Manual to learn more.
Librex provides a written Three (3) year-warranty for the complete system an its accessories to its Authorised Ritello® Distributors. The warranty does not cover normal wear and tear arising from usage of products (such as belts, HEPA Neutraliser) and misuse or product abuse.
To activate your Ritello’s Air wash timer, press and hold your finger on the “ON” button for 6 seconds until the first line of triangle blinks. Once the first line of triangles are blinking, wait another 6 seconds and the Ritello® will turn on by itself for 30 minutes.
When the “clean separator icon” blinks on the Display Screen, remove the separator and clean it using the tiny brush (wash & brush with cool water). If necessary, use a wrench to loosen the nut of the separator. Kindly, review your instructional manual carefully.
To delete the “clean separator” signal hold the minus (-) button for 6 seconds or until the signal disappears.
To delete the “Replace Hepa” Press & Hold on the (+) and (-) buttons at the same time for 6 seconds.
The Ritello Serial Number of the R2 Series, is positioned at the backside of the Main Unit.
The PowerBrush Serial Number, is printed on the Specification Label located on the Bottom Cover of the PowerBrush.